BTG offers Business Process Management services for our clients. We focus on Measurement and Simplification on your most critical business processes.
Business process management (BPM), as defined by Gartner (link resides outside BTG), employs methods to discover, model, analyze, measure, improve and optimize business strategy and processes. While it is sometimes confused with task and project management, its scope is broader than these adjacent topics. Task management focuses on individual tasks whereas BPM observes the whole end-to-end process. Project management refers to a one-time scope of work while BPM focuses specifically on processes that are repeatable. Through continuous process reengineering, organizations can streamline their overall workflows, leading to increased efficiencies and cost-savings.
Delivering holistic business process management: it’s how we strategize, design, execute and monitor – both for establishing the discipline and running processes seamlessly – across
- Business process lifecycle management
- Process automation.
Our core BPM offerings include establishing, prototyping, running and expanding the BPM discipline to ensure process capability across organizational business units along with analyzing, designing, and implementing while leveraging the power of real time process data and enabling technologies for continuous improvement.
BTG consultants offer valuable perspectives, ideas, and options to help clients capitalize on opportunities and achieve their goals. We understand the concerns and issues you face every day and are passionate about providing service excellence to every client.
There are three main types of business process management: integration-centric, human-centric, and document-centric
- Integration-centric BPM: This type of BPM focuses on processes that do not require much human involvement. These processes are more dependent on APIs and mechanism which integrate data across systems, like human resource management (HRM) or customer relationship management (CRM).
- Human-centric BPM: Unlike integration-centric BPM, this type centers around human involvement, typically where approvals are required. Intuitive user interfaces with drag-and-drop features allow teams to assign tasks to different roles, making it easier to hold individuals accountable along the process.
- Document-centric BPM: This type of BPM centers around a specific document, such as a contract. When companies purchase a product or service, it needs to go through different forms and rounds of approval to develop an agreement between the client and vendor.