top of page

-
Do you provide solutions for all industries?We have decades of experience with the following industries (Healthcare, Manufacturing, Retail and Government\Public Sector). We work on other industries beyond these 4. Contact us for details.
-
What are examples of "Issues" your firm can fix for clients?Here are 12 examples below: 1) Optimize client systems to align with automation and AI or RPA tools to be more efficient. 2) Upgrade current systems to latest version or a full replacement. 3) We can "Automate" any repetitive tasks clients run daily or weekly. 4) We can document their system setup, Business Processes or Standard Operating Procedures. 7) We can create specific job aids for all users or s reporting requirements for various departments. 6) We can assess their "old system" and provide a report of "upgrade" alternatives. 7) We can create specific job aids for all users or select departments. 8) We can provde Help Desk Services for all PC or Server or System issues. 9) We can move your systems to the cloud and provide a global disaster recovery plan. 10) Optimize their user experience by enabling employees to use mobile devices and custom mobile applications. 11) We can enable alternate languages in their current software for their employees. 12) We advise your company on future acquistions and merging various companies to use same software systems. Includes globalization planning.
-
Does your company provide production support services?Yes - Our Help Desk Support Services are designed to provide the essential support your business needs to thrive. Discover how our services in Production Support, Testing, and Documentation can empower your organization. We provide Level 1 or Level 2 Help Desk assistance. We can also maintain all of your PC, servers, cameras, etc. through a Managed Service contract.
-
Does your company use off-shore talent?We pride ourselves on hiring 100% on-shore U.S.A. Citizens and Veterans. We want to keep Americans working. Alternatively in special situations (lowest bid work\international clients) we do hire local resources in foreign countries.
-
What is the general cost of your services?Our firm provides premium "white-glove" level of services to clients. Our hourly rates are competitive and are based on Time & Materials for Project Based work. In general rates depend on resources, project timelines, milestones and staffing restrictions. ($75.00-$300.00/hour USD).
-
How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
-
Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
-
How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

We help implement & support Corporate Technologies that allow customers to run their businesses (AI\RPA, HRIS, Payroll, ERP, HCM systems).
-
Program\Project, Change and Vendor Management services.
-
We have decades of experience implementing complex enterprise systems for national and international clients.
Motto: "People+Process+Technology = We make your dreams come true!"
BTG® is an Information Technology & Management Consulting group
The Blog






bottom of page