Our firm provides premium "white-glove" level of services to clients. Our hourly rates are competitive and are based on Time & Materials. Please setup a call with us for details.

We assess if your software's full features are in use by your employees and managers. We can enable and train staff on features that are not being used properly, ignored or underutilized.

We have decades of experience with the following industries (Healthcare, Manufacturing, Retail and Government\Public Sector). We work on other industries beyond these 4. Contact us for details.

We can activate or fix system problems. (i.e Business Processes, Configurations, reports) Here are 10 examples below: 1)Optimize their scheduling systems to align with their patient volumes. 2)Optimize their license usage for managers and employee counts. 10% is the usual threshold to manage. 3)We can review their core payroll module configurations. To ensure they are paying employees properly by state and federal regulations. 4)We can document their setup and provide knowledge transfer to their System Administrators 5)We can run adhoc reports and/or queries on their database for Year Ending reporting requirements. 6)Optimize their timeclock and/or kiosk usage. Includes reviewing they have the latest firmware and system updates. 7)We can create specific job aids for all users or various groups of users. 8)We can reduce the number of approvals for common employee transactions. Even implement "auto-approval" processes. 9)We can reduce the number of reports e-mailed on the daily or weekly basis. 10)Optimize their user engagement scores by adjusting the most common transactions and enable them to be run on mobile devices.

No we do not. We pride ourselves on hiring 100% on-shore U.S.A. Citizens and Veterans. We want to keep Americans working. Alternatively for international clients we do hire local resources in their countries.

Yes - Our Help Desk Support Services are designed to provide the essential support your business needs to thrive. Discover how our services in Production Support, Testing, and Documentation can empower your organization. We provide Level 1 or Level 2 Help Desk assistance.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.