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workforce central kronos and ukg workforce support

We help solve your toughest workforce issues. UKG, Kronos, SAP or integration challenges — we're ready to take it on.

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  • What is the general cost of your services?
    Our firm provides premium "white-glove" level of services to clients. Our hourly rates are competitive and are based on Time & Materials. Please setup a call with us for details.
  • Why should we hire BTG?
    We assess if your software's full features are in use by your employees and managers. We can enable and train staff on features that are not being used properly, ignored or underutilized.
  • Do you provide solutions for all industries?
    We have decades of experience with the following industries (Healthcare, Manufacturing, Retail and Government\Public Sector). We work on other industries beyond these 4. Contact us for details.
  • What types "of" system problems does BTG resolve for clients?
    We can activate or fix system problems. (i.e Business Processes, Configurations, reports) Here are 10 examples below: 1)Optimize client systems to align with automation and AI tools to be more efficient. 2)Optimize their license usage for managers and employee counts. 10% is the usual threshold to manage. 3)We can review their core payroll module configurations. To ensure they are paying employees properly by state and federal regulations. 4)We can document their setup and provide knowledge transfer to their System Administrators 5)We can run adhoc reports and/or queries on their database for Year Ending reporting requirements. 6)Optimize their timeclock and/or kiosk usage. Includes reviewing they have the latest firmware and system updates. 7)We can create specific job aids for all users or various groups of users. 8)We can reduce the number of approvals for common employee transactions. Even implement "auto-approval" processes. 9)We can move your systems to the cloud and provide a global disaster recovery plan. 10)Optimize their user engagement scores by adjusting the most common transactions and enable them to be run on mobile devices.
  • Does your company use off-shore talent?
    No we do not. We pride ourselves on hiring 100% on-shore U.S.A. Citizens and Veterans. We want to keep Americans working. Alternatively for international clients we do hire local resources in their countries.
  • Does your company provide production support services?
    Yes - Our Help Desk Support Services are designed to provide the essential support your business needs to thrive. Discover how our services in Production Support, Testing, and Documentation can empower your organization. We provide Level 1 or Level 2 Help Desk assistance.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
Digital Data

We focus on Human Capital Management, Human Resources and Payroll Software, including Change Management and Vendor Management services. Our team also provides global digital transformation initiatives.


We have decades of experience with the following industries (Healthcare, Manufacturing, Retail and Government)

BTG® is an Information Technology & Management Consulting group.

We'll help you choose the right software and implement it smoothly.

Software Implementation

Let us help you make better decisions that will improve your bottom line.

Management Consulting

Comprehensive support for all your production, testing, and documentation needs.

Help Desk

Our Services

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